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Before requesting a custom quote or placing an order please read our terms and conditions. Thank you!
After a custom quote/estimate has been agreed upon by both parties you will receive an invoice via email for a 50% deposit. (you are more than welcome to pay in store a well) The deposit must be paid before or on the Tuesday before your pickup date is scheduled. An order is not placed until the deposit is paid. If you choose to pay for the full amount upfront and a cancellation occurs, you will only receive a 50% refund. All deposits are NONREFUNDABLE!
If the invoice has not been paid by the due date the entire order will be cancelled (unless an arrangement has been made between Sweets by Morgan and the customer beforehand) and will not be able to be reordered for that same date.
Changes to quantities, designs, flavors, or other arrangements will be made at our discretion and ability to accommodate the request. Absolutely no changes can be made after the Tuesday before pick up. All sales are final. In the event that you are not satisfied with your order, the uneaten dessert or items must be returned within 3 days to assess their condition and decide on a resolution. There will be no refunds for melted or damaged items due to extreme weather conditions or improper handling of the items during transport. All items are the customers responsibility after leaving the front door of Sweets by Morgan.
If the product is not picked up on the scheduled date, Sweets by Morgan will retain the deposit and dispose of the product as we see fit.
The customer understands that Sweets by Morgan is not responsible for any food allergies a customer or party guest may have. It is your responsibility to inform all of you party guests.
The customer understands that cake and cookie decorating is considered an art form, no two artists work are the same. Customer agrees that the sketches and ideas are presented as representations. The actual product may vary slightly based on designers creative interpretation, while maintaining the overall look.
Please fill out the form below and you will receive a response in 24-36 hours. We ask that you please not submit if the order has been requested via a different ordering platform (phone, in store, or on Facebook.)
Thank you so much and we look forward to making your party, wedding, or event a sweet one!
-Morgan, Brandi & Melissa